Last weekend I realized how disappointing it is to be treated like scum by a supplier or someone I've bought something or placed an order to. Who hasn't ever felt like an idiot when having to place a complaint to a cellular phone company, in an airport, to the gas complany, or even to that air conditioning store in the corner of your street that promised a fast delivery and made you pass a melting summer???!!!
I am completely sick of that frustration. I demand the net community to create a web for public complaining and plublic advertising of the complaints one might want the world to know about. Like for example me last weekend in Madrid's Atocha rail station where I was fulished by this blondie at RENFE, perfectly trained to back off any complaints and requests from the clients.
I imagine a world in which all consumers are free to publicly advertise their complaints in the net.(Not insulting allowed ofcourse) Where the complaints to each company, restaurant, or any supplier you might imagine would be well organized, categorized by country, productive sector, ranked by company, by number of complaints received and level of aggression to their clients!!!
A place which would make notorious if a company or any of its employees is offending their clients.
The 2.0 net and the numbers are power. Do you imagine a company as known as You Tube ranking complaints??? Would this affect the image of the companies? Would they take care not to appear in those rankings, or lower their position?? Would they take action if an employee receive constant complaints and becomes famous for being an ass???
Would the world be better??? I think so.
Please someone do it. I have some fresh complaints to post already...... ;-)
Sept. 08 - The article in the Finantial Times calling Portugal, Italy, Greece and Spain Pigs.... wouldn't it be a matter for scorn in
www.publicscorn.com ?? I think so...
(Check the article at :
http://www.ft.com/cms/s/388a3e90-77bd-11dd-be24-0000779fd18c,Authorised=false.html?_i_location=http%3A%2F%2Fwww.ft.com%2Fcms%2Fs%2F1%2F388a3e90-77bd-11dd-be24-0000779fd18c.html&_i_referer=http%3A%2F%2Fwww.elmundo.es%2Fmundodinero%2F2008%2F09%2F01%2Feconomia%2F1220282598.html)