An online survey platform for Pubs, Restaurants and Hotels

Hi there,
This is my idea:

An online survey platform for Pubs, Restaurants and Hotels which allows customers to give their opinion in an easy and fast way using their Smartphone.

The owner or manager of the business can create a 5 questions survey. The platform could provide the best type of questions for the specific needs of the business.

Then, the manager of the business will spread the survey to their customers through different channels: facebook. Twitter, mailing, texts or QR codes located in the bar/reception, in the back of the bill or in any other different place of the business.

Customers will scan the QR code with their Smartphone and will give their opinion in an easy and fast way. For each question they will have three faces: Green face = I am happy with the service; Yellow face = Indifferent; Red face = I am angry / dissatisfied with the service. Customers can make comments as well.

The owner or manager of the business will get access to his private dashboard inside the platform where he will be able to review all the opinions, analyze graphics and compare the results with the business of his sector; discovering the strengths and weaknesses of his business.

Any feedback about my idea would be appreciated.
Cheers!

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Creado por

Poncel

Poncel

Comentarios

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1 comentario

  • janicerand
    09 de junio 12:37

    Great idea Poncel! Thank you for sharing it : )

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